Homecare Agency — homecareus.io
These Terms of Service (“Terms”) govern your use of the homecareus.io platform (the “Service”) operated by Signal Health Group LLC d/b/a Homecare Agency (“we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.
By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service.
Homecare Agency provides a cloud-based home care management platform that includes:
You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
The Service supports multiple user roles including Super Admin, Agency Admin, Branch Admin, Caregivers, and Clients, each with specific permissions and access levels.
You agree not to:
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection, use, and sharing of your information as described therein.
The Service integrates with third-party platforms including Google Workspace, Zoom, and Microsoft 365. Your use of these integrations is subject to the respective third-party terms of service and privacy policies. We are not responsible for third-party services.
Users handling Protected Health Information (PHI) must comply with all applicable healthcare regulations, including HIPAA. You agree to use the Service in compliance with all applicable federal, state, and local laws governing healthcare data.
The Service and its original content, features, and functionality are owned by Signal Health Group LLC and are protected by copyright, trademark, and other intellectual property laws.
Subscription fees are billed according to your selected plan. You agree to pay all fees associated with your account. Failure to pay may result in suspension or termination of your access.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We may terminate or suspend your access to the Service at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on this page. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
If you have questions about these Terms, please contact us: